Article Content

Overview

Once an Issue has been reviewed and closing remarks and contributing factors have been added to the Issue an Issue Team member can submit the Issue for a review.

User Account Requirements

The user account used to log into Resolver must be added to the Issue Team user group.

Related Information/Setup

Please refer to the Adding Closing Remarks and Contributing Factors to an Issue article for further information on submitting an Issue for review.

Navigation

1. From the Home screen, click the Home dropdown. 

Home Dropdown

2. From the Home dropdown menu, select the Issue Management link.

Issue Management Link

3. From the Details tab, click the Open tab.

Open Tab

4. From the Open screen, enter an Issue Name in the Search field to narrow down the search results list.

Serach Field

5. Click on an Issue link.

Issue Link

Submitting an Issue for Review

1. From the Details tab, scroll to the bottom of the screen.

Details Tab

2. Click the Submit for Review button.

Submit for Review Button

3. The Open screen will appear with a system-generated notification indicating that the Issue was moved to Review and can be found on the Review screen.

System-Generated Notification