Article Content
Overview
When users are done working within the Support Ticket Portal users can sign out of the Portal and continue to use the Help Center or just sign out of their account for security purposes.
User Account Requirements
Any user from a Resolver Core customer can sign up and use our Support Ticket Portal with their company (organization) email address. User accounts will automatically be linked to the corresponding company (organization) based on their email domain (the part of the email address after @)
Email address domains are verified against Resolver’s customer list, and any non-matching email addresses (such as a personal email) will be denied access.
Navigation
- From the top right corner of any screen in the Help Center, click the SIGN IN button.
SIGN IN Button
- From the top right corner of any screen in the Help Center, click the Profile icon.
Profile Icon
Signing Out of the Support Ticket Portal
- From the Support Ticket Portal dropdown menu, select the Sign Out link.
Sign Out Link
If you are viewing my activities or my profile, when you sign out you will be redirected to the help center home screen.
If you are viewing an article, you will remain on that article.