Article Content
Overview
Users may encounter some errors when using AI-Generated Controls. Below is a table listing the most common Generated Controls errors with solutions.
Related Information/Setup
For more information on using Generated Controls, please refer to the Using AI-Generated Controls on a Form article.
Generated Controls Troubleshooting
| Error | Error Message | Troubleshooting Steps |
|---|---|---|
| A user clicks the AI Generate button and the combined name and description of the risk or requirement exceeds the system limit of 20,000 characters. | "AI generation isn’t supported when the name and description together exceed the character limit." | Name and/or description of the risk or requirement cannot exceed 20,000 characters. |
| A user clicks the AI Generate button and the requirement or risk name and/or description is missing. | "AI generation isn’t supported without a name and description." | Add a name and/or description to the requirement or risk. |
| A user clicks the AI Generate button and the name and/or description lacks sufficient detail (for example, only a few words or incomplete context). | "No controls generated. The input doesn’t contain enough detail to generate controls." | Add more detail to the name and/or description of the risk or requirement. |
| Generated Controls supports up to 30 new generations per day for all users in total within the Org. | "Service unavailable." | Wait until the next day to generate more controls. |