Version 26.2.0 Release (Dispatch)

Updated 08 June 2026 18:14

Improvements

We have removed the CCURE 2.7 Connector from Dispatch. This connector was no longer in use. Customers using a CCURE integration should be using the 2.9 or 3.0 CCURE Connectors.

Screen Filters (e.g., Organization Status field on the Dispatch screen) will keep their selected values after logging out and back into Dispatch.
Officer alert timers will reset when an officer's status changes back to available, preventing false alerts and unexpected timer behavior.
User profile photos can be updated by an administrator when the user is logged in to Dispatch or has a status of on duty.
Opening multiple Dispatch Details screens at once will display the correct Dispatch information and not information for another open Dispatch Details screen.
The Call Entered By field on the Dispatch Details screen will display who created the call for all Officers, instead of appearing blank for Non-Administrator Officers.
Alarm records will be removed from the Alarm screen immediately upon closure, without having to log out and back in again.

When an alarm originating from Connect is closed in Dispatch, the clear event is now properly sent to the source system and the closure notification displays correctly.
The CCURE 3.0 Connector will retrieve all event types when syncing, regardless of the total number of event types.
The CCURE 2.9 Connector will maintain stability and process alarms, instead of going offline intermittently causing missed alarms and events.
A restrictive event type filter on the CCURE 3.0 Connector was causing a problem processing event type. All event types are now processed and forwarded to Dispatch.

Busy states deleted in Dispatch will also be deleted in the Officer Mobile app. Any lingering deleted records were cleaned up.
Changing an Officers task state in Officer Mobile will no longer clear actively typed text in the Description field on a Dispatch.
An iOS issue that was not allowing Officers to select a person or organization record from the Search dropdown menu when adding involvement logs to a Dispatch task has been resolved.
Attempting to attach an image using the camera when camera access is disabled will no longer cause the Officer Mobile app to crash.
An iOS and Android issue that was preventing a button state from updating after advancing an Officer task (e.g., tapping the Start button) has been resolved.

Resolved an issue where SOP task text was rendered in light grey against a white background when using the High Contrast theme, making the task list unreadable.