While Incident Management has several useful reports for viewing aggregate incident data, there are times when it is useful to view a single incident with all of its details and attachments laid out. The incident detail report is a read-only report that allows incident owners, investigators, supervisors, and administrators to view this information for incidents that are in the Open, Investigation, Legal Hold, or Closed states. GS: Should this report be mentioned on the Reports Overview article, or is it too different?
The incident report contains the following sections: GS: Is this enough detail or should I dig a little deeper?
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Main Incident Form: All the major details of the incident including the type, severity, net loss, etc.
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Incident Locations: The relevant information of any location linked to the incident, including any uploaded images.
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Involvements: A list of all persons and items involved in the incident with their relevant information and images. For items, the total value of each will be displayed.
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Narratives: All narratives linked to the incident, including opening statements, witness statements, etc.
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Incident Attachments: All images and documents that have been attached to the incident.
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Losses and Recoveries: A table of all losses and recoveries recorded for the incident. GS: This did not show up for me, even with incidents that I set up losses and recoveries for. Is it no longer part of this report?
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Incident Summary: The incident's outcomes, notes, and audit information.
To view the incident detail report:
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Log into a user account that's been added to the Incident Owner, Incident Investigator, Incident Supervisor, or Administrator (Incident Management) user group. GS: Should we copy this article over to these other roles, or should it stay in one place?
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Click the dropdown in the nav bar, then click Incident Management to display the Incidents activity.
The nav bar.
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Click an incident that is in the Open, Investigation, Legal Hold, or Closed state to open the Incident Review form.
The Incident Review form.
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Click the Print button to display the incident detail report for that incident.
An incident detail report.