Troubleshoot Templated Reports Issues

Updated 08 September 2025 13:34

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Users may encounter some errors when using Templated Reports. Below is a table listing the most common Templated Reports errors with solutions.

For more information on using Templated Reports, please refer to the Templated Reports section.

Error	Error Message	Troubleshooting Steps
Unmapped placeholder	"(# of unmapped placeholders) Placeholders found in Template that need to be mapped in configuration." This message will be followed by a bullet list of all unmapped placeholders.	Add new variables in the relevant data series and apply mapping to unmapped placeholder(s).
Unmapped variables	"(# of unmapped variables) Variables found in configuration that need to be mapped to a Placeholder or removed." This message will be followed by a bullet list of all unmapped variables and which data series they belong to.	Remove unmapped variables or apply mapping to an unmapped placeholder.
Variable conflicts	"(# of variables in conflict) are in conflict." This message will be followed by a bullet list of all variables in conflict and which data series they belong to.	Update conflicting variable mapping so each variable is mapped to one unique placeholder.
Placeholder conflicts	"(# of placeholders in conflict) are in conflict." This message will be followed by a bullet list of all placeholders in conflict and which data series they belong to.	Update conflicting placeholder mapping so each placeholder is mapped to one unique variable.
No template found	"No template uploaded. Data mappings are invalid without a template to link to."	Upload a template.