Overview

Key configuration logic that supports the functioning of a feature will now be managed by the system. Users will be blocked from editing and deleting these configuration elements.

System-managed configuration elements introduce these new rules to avoid fatal-errors due to incorrect configurations within Orgs, with an added approach for contingencies to counter these rules.

• • Block deletion: Elements flagged as system-managed cannot be deleted via the Resolver UI or APIs
  • Block edits: Elements flagged as system-managed cannot be edited via the Resolver UI or APIs

Note: For the 24.3.1 release, this feature will only apply to automatically generated configuration required for Playbooks Automation, including Playbook-related object types, object type groups, fields, formulas, relationships and references, workflows, workflow states, workflow triggers, and data definitions.

The current scope of elements that can be flagged as system-managed are:

• • Object types
  • Object type groups
  • Fields
  • Formulas
  • Relationships and references 
  • Workflow states and triggers
  • Data definitions 

When a user opens a system-managed element, a message will appear that lets them know that they cannot edit or interact with some of its fields.

System-Managed Configuration Message

In some cases, system-managed configuration can be edited or deleted. Please reach out to Resolver Support for further assistance.

Note: Any system-managed configuration that has been in use and has data cannot be deleted.